Pursuit of Excellence
Concern for Staff
Safety And Security
Recent Thank you Notes and Testimonies from Customers
‘Thank you very much to Deon & her husband for their friendly & great service. I had also met many new and great friends’. Mr Leon Ong, 30, Engineer
‘Thank you for organising the really pleasant event today. Even though I did not manage to make presentable sushi, I enjoyed getting to know some truly awesome guys.’ Miss Lee K.A, 29.
‘I attended this event yesterday and I enjoyed myself thoroughly. It was the first time that I have attended such events.’ Mr V. Han, 32, Professional/Executives.
Why Our Events Are Simply Better?
We organise close to two hundred events each year and our events well received and as Love Express has innovated and developed the below processes:-
(1) Profiling of events and selecting of good venues to meet the needs of singles
(2) Sizing and gender balancing of the group. Group size and gender balance is optimised for matching based on the nature and type of event activities.
(3) Design of special interaction sessions and games
(4) Event facilitation
(5) Matching process and follow up
Come and join our events to experience them!
Competencies Attainment By Love Express
Accreditation of Dating Agency under SDNTrust Accreditation
Certificate of industry approved competencies for:-
– Providing Personalised Dating Services,
– Organise Dating Events and
– Establish and Manage a Dating Business
Awarded by National Council of Social Service under Ministry of Social and Family Development, Singapore
Dispute Resolution Procedure with Clients
Love Express has a process for handling disputes which is in line with the Dispute Resolution Procedures provided under the SDNTrust Accreditation Programme. The 3-step process is as follows:
Step 1: IDENTIFY DISPUTE. We receive the client complaints via an email or telephone or by post.
Step 2: RESOLVE TO SETTLEMENT. We will respond and try to resolve the complaint with the client within three working days. If the investigation into the complaint cannot be completed within three working days, we will send a written acknowledgement to the client, indicating the agreed timeframe with client to resolve the dispute.
Step 3: SEEK HELP FROM INDEPENDENT ALTERNATIVE DISPUTE RESOLUTION BODY. If the dispute remains unresolved, we will refer the complaint to SDN. SDN will direct the parties to an independent Alternative Dispute Resolution Body, such as Small Claims Tribunal, Singapore Mediation Centre or CASE